1. Introduction

   The mediation process is a voluntary method of dispute resolution that involves the intervention of a neutral third party, known as a mediator, to assist conflicting parties in reaching a mutually acceptable agreement.

2. Preparation

   Before the mediation session, the mediator gathers information about the dispute and communicates with each party individually to understand their concerns and objectives. This helps in planning an effective mediation process.

3. Opening Statements

   At the beginning of the mediation session, the mediator provides an introduction, explains the ground rules, and encourages each party to express their side of the dispute. This fosters open communication and ensures both parties have an equal opportunity to be heard.

4. Joint Discussion

   In this phase, the mediator facilitates a respectful and structured dialogue between the parties. They encourage active listening, help clarify issues, and ensure that all relevant details are addressed. This exchange of information allows the parties to gain a better understanding of each other’s perspectives and interests.

5. Private Caucuses

   Private caucuses are confidential meetings held separately with each party. These individual sessions provide an opportunity for the mediator to explore underlying concerns, offer guidance, and assist in developing potential solutions. The mediator may shuttle between the parties to convey messages and proposals, fostering negotiation and compromise.

6. Negotiation

   As the parties move towards resolution, the mediator helps them generate and evaluate various options for settlement. They assist in finding common ground, brainstorming creative solutions, and structuring an agreement that meets the needs and interests of both parties while resolving the dispute.

7. Closure

   When a mutually acceptable agreement is reached, the mediator summarizes the terms and conditions, ensuring the document accurately reflects the intentions of the parties. The agreement is then signed by all parties, signifying the resolution and commitment to follow through with their obligations.

8. Follow-up

   After the mediation process concludes, some agreements may require ongoing implementation or monitoring. The mediator may schedule follow-up sessions to address any concerns or facilitate the negotiation of additional details, ensuring a smooth transition and the continued success of the resolution.